How a Remote Support Engineering Call works

When you schedule a Remote Support Call, we utilize Microsoft Bookings to organize them.

You will receive confirmation and appointment reminders  to the email address you provided, from BridgeCommunications@bloc3.onmicrosoft.com.

Ensure that you are not blocking emails from Microsoft or you will not receive the call information.

These calls are created as a one-to-one support call utilizing a remote support tool. 
They are not in a meeting format with multiple participants.

If you wish to use a meeting format, or a different remote support tool, you can send an invite to support@bridgeoc.com for the same time and we will forward it to the assigned engineer.

Our engineers operate on inbound call queues.  They do not outcall to you.

At the time of the appointment,
please launch the Remote Support program from
https://www.bridgeoc.com/support

Send us the Support ID and call the support number below and follow the prompts for scheduled support.

+17012124009

PLEASE NOTE:This is not a conference call, there is no conference ID necessary.