Browser memory management within the browser can put “unused” tabs to sleep. This especially affects operators who have busy times, and then lulls in activity. Please “whitelist” the following addresses. https://cloud.bridgeoc.com https://bridge-oc-cloud-app.azurewebsites.net The following are examples of how to adjust. However, keep in mind that both browsers evolve quickly and their specific Settings pages are subject to change and may not look exactly the same in future versions. Edge Chrome