RingCentral: Teams Status is not showing.

A common reason that there is a mismatch in the Email address as entered in RingCentral and the full UPN in Microsoft Azure.

And this IS case sensitive down to the character.  

Lisa.Johnson@Bridgeoc.com is NOT the same as lisa.johnson@bridgeoc.com.  They must match exactly, as this is how we tie the systems together.

 Example:  Our example operator is Lisa Johnson

RingCentral

Microsoft Azure AD